![]() Sanity check question: Are you sure you're installing the same major release (V6 or V7) and the same edition (Home, Workstation, etc.)? if you downloaded a V7 installer but have a V6 key, for example, that would certainly account for this behavior. I don't see another way of contacting support. My product support has lapsed and I'm unable to submit a support ticket. If this seems to be your issue, contacting Support and explaining what happened may get you the solution you need. Macrium recommends removing the key before any major upgrade. Says it not recognized.ĭid you remove your Macrium product key from the product before the upgrade to Windows 10? If not, that may be the problem. The installation fails after pasting the product key. I am unable to get Macrium to reload the software. I did a clean install of windows 10 over Win 7.
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